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Interested in learning more?
Call Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)
Interested in learning more?
Call a Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)

Disclaimers

 

Blue Cross and Blue Shield of Kansas City’s Blue Medicare Advantage is an HMO plan with a Medicare contract. Enrollment in Blue Medicare Advantage depends on contract renewal.

You must continue to pay your Medicare Part B premium. Please note that enrollment in a Blue-Advantage Plus of Kansas City, Inc. plan is limited to specific times of the year. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year. The Formulary, pharmacy network and/or provider network may change at any time. You will receive notice when necessary. Other Pharmacies/Physicians/Providers are available in our network. All Blue Medicare Advantage individual plans include Part D drug coverage. Members must use plan providers except in emergency or urgent care situations. If a member obtains routine care from an out-of-network provider without prior approval from Blue KC, neither Medicare nor Blue KC will be responsible for the costs. Medicare evaluates plans on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. Because Blue Medicare Advantage is a new plan, it does not yet have a star rating.

Blue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross and Blue Shield Association. All products are offered by Blue-Advantage Plus of Kansas City, Inc., a wholly-owned subsidiary of Blue Cross and Blue Shield of Kansas City.

H1352_16-120_KC CMS Approved 11/09/2016 - Information current as of 10/01/2016
Contact
Blue Cross and Blue Shield of Kansas City
2301 Main St.
Kansas City,MO 64108

Toll Free: 1-866-508-7140 (TTY: 711)
Fax: 877-549-1746
Telephone lines are open 8am to 8pm
7 days a week

You may receive a messaging service on weekends and holidays from February 15 to September 30. Please leave a message and your call will be returned the next business day.

Please note that our main customer service number presented above is the designated number for submitting oral requests for expedited appeals.

Customer Service Email:
customerservice@bluekcma.com
Non-Member Email:
MASales@bluekc.com

Multi-Language Insert
Please click here to view or download the Multi-Language insert.

Mailing address and fax number for written Customer Service, Claims, Appeals and Grievances requests:

PO Box 8494
St. Louis, MO 63132
Fax: 877-549-1746

Disclaimers

Privacy policy & terms of use
Medicare model electronic complaint form
Help us fight health care fraud, waste and abuse
Multiple Language Interpreter Services
Notice of Non-Discriminatory Practices