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For Agents   For Providers   For Members
 
Interested in learning more?
Call Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)
Interested in learning more?
Call a Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)
 

How to Enroll in Medicare Advantage

 
 
 

Enroll Online

You can enroll right away by using our secure online enrollment system. Click “Enroll Online” below to get started. You will be directed to the Enrollment Center to enroll.

 
 
 

Enroll by phone

Call us or your certified Blue Medicare Advantage plan insurance agent to enroll over the phone or set up a personal meeting. Our agents will walk you through the enrollment process and answer any questions you might have.

Call toll free: 1-855-208-8246 (TTY: 711)

From October 1 to February 14 you may call us 8 a.m. to 8 p.m., 7 days a week.

From February 15 to September 30, we are here from 8 a.m. to 8 p.m., Monday through Friday.

 
 
 

Enroll by mail

Request a Medicare Advantage Guide, which will provide you more details about our plans. You can also download an enrollment form at the link below. Once you complete the Enrollment Form you can return it via the postage paid envelope included or mail it to the address included on the last page of the form.

 
 
 

Enroll in person

We are happy to send a plan representative to your home or other location to answer any questions you may have with no obligation to enroll. Call us toll free 1-855-208-8246, (TTY: 711) to make an appointment.

You may also schedule an appointment in person at one of our two Live Blue store locations in Prairie Village and Zona Rosa. Call us toll free 1-855-208-8246, (TTY: 711) to make an appointment.

 
How to Enroll in Medicare Advantage
Enroll Online
 

You can enroll right away by using our secure online enrollment system. Click “Enroll Online” below to get started. You will be directed to the Enrollment Center to enroll.

 
Enroll by phone
 

Call us or your certified Blue Medicare Advantage plan insurance agent to enroll over the phone or set up a personal meeting. Our agents will walk you through the enrollment process and answer any questions you might have.

Call toll free: 1-855-208-8246 (TTY: 711)

From October 1 to February 14 you may call us 8 a.m. to 8 p.m., 7 days a week.

From February 15 to September 30, we are here from 8 a.m. to 8 p.m., Monday through Friday.

 
Enroll by mail
 

Request a Medicare Advantage Guide, which will provide you more details about our plans. You can also download an enrollment form at the link below. Once you complete the Enrollment Form you can return it via the postage paid envelope included or mail it to the address included on the last page of the form.

 
 
Enroll in person
 

We are happy to send a plan representative to your home or other location to answer any questions you may have with no obligation to enroll. Call us toll free 1-855-208-8246, (TTY: 711) to make an appointment.

You may also schedule an appointment in person at one of our two Live Blue store locations in Prairie Village and Zona Rosa. Call us toll free 1-855-208-8246, (TTY: 711) to make an appointment.

H1352_16-120_KC CMS Approved 11/09/2016 - Information current as of 10/01/2016
Contact
Blue Cross and Blue Shield of Kansas City
2301 Main St.
Kansas City,MO 64108

Toll Free: 1-866-508-7140 (TTY: 711)
Fax: 877-549-1746
Telephone lines are open 8am to 8pm
7 days a week

You may receive a messaging service on weekends and holidays from February 15 to September 30. Please leave a message and your call will be returned the next business day.

Please note that our main customer service number presented above is the designated number for submitting oral requests for expedited appeals.

Customer Service Email:
customerservice@bluekcma.com
Non-Member Email:
MASales@bluekc.com

Multi-Language Insert
Please click here to view or download the Multi-Language insert.

Mailing address and fax number for written Customer Service, Claims, Appeals and Grievances requests:

PO Box 8494
St. Louis, MO 63132
Fax: 877-549-1746

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