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Call Toll Free 1-855-208-8246
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Interested in learning more?
Call a Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)

Find a Drug

 

Blue Medicare Advantage covers both brand name drugs and generic drugs. Generic drugs have the same active-ingredient formula as a brand name drug. Generic drugs usually cost less than brand name drugs and are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs. If your brand name drug is not listed in our formulary, its generic form more than likely will be. Check with your doctor or pharmacy to see if a generic is available.
The formulary may change during the year. These changes will be updated regularly in the Drug Formulary linked below.

Read more information about Coverage Determinations, Exceptions, and Appeals

Download: Drug Formulary - Blue Medicare Advantage (HMO)
Download: Drug Formulary - Blue Medicare Advantage (PPO)

 
 
 
Find a Drug

Blue Medicare Advantage covers both brand name drugs and generic drugs. Generic drugs have the same active-ingredient formula as a brand name drug. Generic drugs usually cost less than brand name drugs and are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs. If your brand name drug is not listed in our formulary, its generic form more than likely will be. Check with your doctor or pharmacy to see if a generic is available.
The formulary may change during the year. These changes will be updated regularly in the Drug Formulary linked below.

Read more information about Coverage Determinations, Exceptions, and Appeals

Download: Drug Formulary - Blue Medicare Advantage (HMO)
Download: Drug Formulary - Blue Medicare Advantage (PPO)
Y0126_17-003_MKKC Pending CMS Approval - Information current as of 10/01/2017
Contact
Blue Cross and Blue Shield of Kansas City
2301 Main St.
Kansas City,MO 64108

Toll Free: 1-866-508-7140 (TTY: 711)
Fax: 877-549-1746
Telephone lines are open 8am to 8pm
7 days a week

You may receive a messaging service on weekends and holidays from February 15 to September 30. Please leave a message and your call will be returned the next business day.

Please note that our main customer service number presented above is the designated number for submitting oral requests for expedited appeals.

Customer Service Email:
customerservice@bluekcma.com
Non-Member Email:
MASales@bluekc.com

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Mailing address and fax number for written Customer Service, Claims, Appeals and Grievances requests:

PO Box 8494
St. Louis, MO 63132
Fax: 877-549-1746

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