<meta id="noscriptmeta" http-equiv="REFRESH" content="0;URL=/error.aspx?mt=JSDisabled" />
For Agents   For Providers   For Members
Interested in learning more?
Call Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)
Interested in learning more?
Call a Toll Free 1-855-208-8246
8am to 8pm, 7 days a week (TTY 711)
Request your Free Medicare Advantage Guide.

Request your FREE Medicare Advantage Guide


Thank you for your interest in Blue Medicare Advantage. To receive your free Medicare Advantage Guide, simply complete the form below or call us toll free at 1-855-208-8246, TTY: 711, 8 am to 8 pm, 7 days a week.

Your guide will arrive in the mail in just a few days and is full of information you need to decide if Blue Medicare Advantage is right for you or someone you care about.

After you receive your Medicare Advantage Guide, feel free to call us if you have any questions. Blue Medicare Advantage experts are standing by to help!

Mailing Address
By entering my phone number and/or email address, I give permission for an appointed Blue KC sales representative to contact me to answer my questions and discuss my options.
H1352_16-120_KC CMS Approved 11/09/2016 - Information current as of 10/01/2016
Blue Cross and Blue Shield of Kansas City
2301 Main St.
Kansas City,MO 64108

Toll Free: 1-866-508-7140 (TTY: 711)
Fax: 877-549-1746
Telephone lines are open 8am to 8pm
7 days a week

You may receive a messaging service on weekends and holidays from February 15 to September 30. Please leave a message and your call will be returned the next business day.

Please note that our main customer service number presented above is the designated number for submitting oral requests for expedited appeals.

Customer Service Email:
Non-Member Email:

Multi-Language Insert
Please click here to view or download the Multi-Language insert.

Mailing address and fax number for written Customer Service, Claims, Appeals and Grievances requests:

PO Box 8494
St. Louis, MO 63132
Fax: 877-549-1746


Privacy policy & terms of use
Medicare model electronic complaint form
Help us fight health care fraud, waste and abuse
Multiple Language Interpreter Services
Notice of Non-Discriminatory Practices